ISO 9001

        ISO 9001 is a set of quality management system standards developed by the International Organization for Standardization (ISO). It is a widely accepted international standard used in various industries. ISO 9001 quality management system is designed to help organizations establish and maintain an effective quality management system to ensure that the quality of products and services meets customer and regulatory requirements.

        ISO 9001 emphasizes the organization's customer orientation and continuous improvement. This standard provides a set of guiding principles and practices to help organizations establish and implement effective quality management processes. It requires the organization to formulate quality policies and objectives, establish corresponding procedures and controls, and conduct internal audits and continuous improvements. ISO 9001 also requires organizations to conduct risk assessment and management to ensure the effective operation of the quality management system.

        By implementing an ISO 9001 quality management system, organizations can improve the quality of their products and services, meet customer needs and exceed expectations. At the same time, it also helps to improve the organization's operational efficiency, reduce costs, reduce errors and risks, and enhance the organization's competitiveness and sustainable development capabilities.

        It is worth noting that ISO 9001 is a certification standard, and organizations can prove that their quality management system meets the requirements of the standard by obtaining ISO 9001 certification. Certification is an audit and verification process by an independent third party through which an organization can demonstrate its commitment to and capabilities in quality management.

1. Participants will be able to clearly describe and explain quality management system concepts and understand quality management system standards and the purpose of auditing. 
2. Explain the role of the auditor to plan, conduct, report and follow up on quality management system audits in accordance with ISO 19011 and ISO/IEC 17021. 
3. Plan, implement, report and track ISO 9001 quality management system audits to establish compliance or other objectives in accordance with the guidance of ISO 19011 and ISO/IEC 17021. 

        By learning and mastering this knowledge and skills, students will be able to effectively understand and apply the ISO 9001 standard and related quality management principles, and be able to plan and execute quality management system audits in the organization.