Certification Procedures and Standards

After the exam is completed, the lead examiner and proctors submit the exam documents to the certification manager.
All such documents are reviewed by the certification manager, who verifies the signatures of the lead examiner and proctors to ensure the integrity of the documents.
Check the exam documents of candidates and enter the scores obtained by candidates in the exam documents.
After reviewing the documents, if the candidate has achieved the required score at the end of the exam, detailed information of the same candidate will be forwarded to the clerical officer to prepare the certificate.

After satisfactory review, the certificate is approved by the certification manager. If any errors are found in the certificate, it will be returned to the clerical officer for correction.
The approved certificate is issued to the certified individuals based on the mailing address provided in the application. Before sending the physical certificate via courier, an electronic copy of the certificate is sent to the certified individuals via email for verification of their personal details listed to avoid any future corrections.
Conditions and terms for certificate, emblem, and symbol usage are included along with the certificate, submitted to the certified individuals, ensuring the safe and proper use of the certificate.

To ensure the validity of the certificate, it is considered valid until the expiration date printed on the certificate. Certified individuals must ensure compliance with the re-certification requirements specified in the conditions and terms for the use of the certificate, emblem, and symbol.
Certified individuals must also complete re-evaluations and exams according to the schedule of the program. If necessary, certified individuals must undergo physical health verification at Top-ISO International Limited to continue compliance with the requirements of the relevant program.

The certificate is valid for a period of 3 years, and certified individuals must apply for re-certification within 90 days prior to the expiration of the current certificate.
Upon receipt of the re-certification application, the certification manager arranges for re-certification before the expiration.
Certified individuals must pass all the inspection and evaluation requirements of the certification program to be re-certified.
Once certified individuals meet the re-certification requirements, the details are processed as outlined in the "Certificate Issuance" section to prepare and issue the certificate.

Requests to expand or reduce the certification scope are received from the certified individuals. The same content is also received in the application form, detailing the expansion or reduction of the current certification scope.
Expansion or reduction requests are reviewed by the certification manager.
The reduction of the certification scope is executed by the certification manager, and a new certificate is prepared and issued to the certified individual according to the reduction in scope. Depending on the reduction condition, their certification details will be updated in the list of certified individuals.
In the case of expanding the certification scope, the certification manager reviews the request and determines further assessment and examination requirements for the certified individual according to the requirements of the certification program.
The certified individual will then be notified to participate in the assessment and examination process and will be provided with the schedule for assessment and examination.
Upon successful completion of the assessment and examination, the certification of the certified individual will be modified, including new skills (based on expansion), and the certificate will be issued according to the requirements mentioned in the "Certificate Issuance" section.